Terms & Conditions
Privacy Policy
Your privacy is important to us. It is Damn Yankee Militaria Sales’ policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, https://www.militaria-sales.com, and other sites we own and operate.
This policy was last updated on 19 October 2022.
Information We Collect
Information we collect includes both information you knowingly and actively provide us when using or participating in any of our services and promotions, and any information automatically sent by your devices in the course of accessing our products and services.
Log Data
When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, other details about your visit, and technical details that occur in conjunction with any errors you may encounter.
Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.
Collection and Use of Information
We may collect personal information from you when you do any of the following on our website:
Use a mobile device or web browser to access our content
Contact us via email, social media, or on any similar technologies
When you mention us on social media
We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:
Please be aware that we may combine information we collect about you with general information or research data we receive from other trusted sources.
Security of Your Personal Information
When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.
Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security. We will comply with laws applicable to us in respect of any data breach.
You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services.
How Long We Keep Your Personal Information We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this privacy policy.
If your personal information is no longer required, we will delete it or make it anonymous by removing all details that identify you. However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes.
Children’s Privacy
We do not aim any of our products or services directly at children under the age of 13, and we do not knowingly collect personal information about children under 13.
Disclosure of Personal Information to Third Parties
We may disclose personal information to: a parent, subsidiary, or affiliate of our company third party service providers for the purpose of enabling them to provide their services, for example, IT service providers, data storage, hosting and server providers, advertisers, or analytics platforms our employees, contractors, and/or related entities our existing or potential agents or business partners sponsors or promoters of any competition, sweepstakes, or promotion we run courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights third parties, including agents or sub-contractors, who assist us in providing information, products, services, or direct marketing to you third parties to collect and process data
International Transfers of Personal Information
The personal information we collect is stored and/or processed where we or our partners, affiliates, and third-party providers maintain facilities. Please be aware that the locations to which we store, process, or transfer your personal information may not have the same data protection laws as the country in which you initially provided the information.
If we transfer your personal information to third parties in other countries: (i) we will perform those transfers in accordance with the requirements of applicable law; and (ii) we will protect the transferred personal information in accordance with this privacy policy.
Your Rights and Controlling Your Personal Information
You always retain the right to withhold personal information from us, with the understanding that your experience of our website may be affected. We will not discriminate against you for exercising any of your rights over your personal information.
If you do provide us with personal information you understand that we will collect, hold, use and disclose it in accordance with this privacy policy. You retain the right to request details of any personal information we hold about you.
If we receive personal information about you from a third party, we will protect it as set out in this privacy policy.
If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time. We will provide you with the ability to unsubscribe from our email-database or opt out of communications. Please be aware we may need to request specific information from you to help us confirm your identity.
If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details provided in this privacy policy. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.
If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.
Use of Cookies
We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified.
Limits of Our Policy
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.
Changes to This Policy
At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy. If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.
Contact Us
For any questions or concerns regarding your privacy, you may contact us using the following details: info@militaria-sales.com
Return Policy
All items purchased from Damn Yankee Militaria Sales can be returned for a full monetary refund or merchandise credit, providing the subsequent criteria are met:
1. Damn Yankee Militaria Sales representatives must be notified of the intention to return within 14 days after your order is received, as identified by shipment tracking details.
2. All items must be received at Damn Yankee Militaria Sales address as listed on our site in the same condition as at the time of purchase.
3. The cleaning, disassembly, damage, or tampering of the purchased item will thereby void the return policy.
4. The buyer will assume responsibility and risk for return shipping; however, we will gladly provide advice to ensure a safe and cost-effective method.
The refund will be processed once the items have been received and reviewed at our office.
In the event that an item is determined to be non-authentic, Damn Yankee Militaria Sales will provide a complete refund following the return of the item and in accordance with Return Policy points 2-4. If points 2 through 4 are met in full, the total sale price, including the initial shipping cost, will be refunded or provided as a credit.
Please note that Damn Yankee Militaria Sales fully guarantees the authenticity of all items sold through our website. If you are returning an item due to concerns about authenticity, Return Policy point 1 is extended to the life of your ownership of the item.
Lost or Damaged Goods Policy
Shipments should be inspected immediately upon receipt for lost or damaged goods. Any loss or damage should be noted on the carrier’s receipt at the time of acceptance. If items are perceived to be lost or damaged after the shipment has been accepted, it becomes more difficult to file a claim with the carrier if the receipt does not indicate such loss or damage.
Do not, at any time, request the carrier to return any items or shipment to Damn Yankee Militaria Sales without previous authorization from our company for such a return. Please notify Damn Yankee Militaria Sales as soon as any loss or damage is discovered. You will need to know a complete description of all lost or damaged items.
While most packages arrive in a timely manner, it is not uncommon for packages to be delayed for an extended period of time, especially when being shipped internationally. If your package has not arrived within the timeframe specified by the carrier, please contact Damn Yankee Militaria Sales so we can begin an inquiry. Please allow 2-3 business days for response to your request. If the shipment is not found and there is no recent movement with tracking 30 days after shipment, 90 days for international orders, a refund will be issued.
Please contact Damn Yankee Militaria Sales with any issues prior to taking any action with the payment provider, as this will prohibit any company-initiated refund and delay the resolution of any issue. All shipments are fully insured, and any shipment that is not scanned as delivered within the prescribed times indicated above will be refunded in full, including original shipping costs.